Return Policy

Return Policy page for Stan Winston School of Character Arts special effects character creation tutorial customers


When making returns please be sure to include your original packing slip OR provide your full name and order confirmation number with your returned item.


  1. Only items purchased within the last 60 days are eligible for return.
  2. Only unopened or damaged/defective items are eligible for return.
  3. If both of the above are true, you can return the item or items to our warehouse at the following address:

Stan Winston School of Character Arts
901 Bilter Road
Suite 150
Aurora, IL 60502
Attn: Return Center

Upon receiving your item and verifying that it meets the criteria, we will issue you a refund in the same format which you paid. Please allow up to 10 business days for returns to process.

Customer Care