Return Policy

Return Policy page for Stan Winston School of Character Arts special effects character creation tutorial customers

RETURN INSTRUCTIONS:

When making returns please be sure to include your original packing slip OR provide your full name and order confirmation number with your returned item.

PLEASE NOTE:

  1. Only items purchased within the last 60 days are eligible for return.
  2. Only unopened or damaged/defective items are eligible for return.
  3. If both of the above are true, you can return the item or items to our warehouse at the following address:

Stan Winston School of Character Arts
901 Bilter Road
Suite 150
Aurora, IL 60502
Attn: Return Center

Upon receiving your item and verifying that it meets the criteria, we will issue you a refund in the same format which you paid. Please allow up to 10 business days for returns to process.

Customer Care